3. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Start a new calculation/claim. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Further details will be. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. 2) Enter your new and previous postcode. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. 2. Have a Cash flow crisis Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. The council can take action to. Visit the government's website for more information about support for energy bills and the cost of living. We are committed to making our website . Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? You have rejected additional cookies. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Your message wasnt delivered. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. So there cant be a shortage of money. Have you received your emergency energy Council Tax refund yet? Sign in or Register a new account to join the discussion. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. pic.twitter.com/5PFiLmGWCv. Posted on February 20, 2023 by insidecroydon. and how to view your payment schedules online. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. More details on eligibility can be found on the councils website. Council Tax team, Croydon Council giving feedback Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Viridor burned it as excess plastic not for landfill. Are unable to get over those pesky Rachmanistic behaviours Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! This will update your details. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. What's the least amount of exercise we can get away with? You could make it easier for the council to contact you by completing an application for an online account. We are committed to making our website accessible to all visitors. Gove's funding increases have come too late to save Croydon. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Vehicle Registration Number: * Please enter without space (eg. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Posted on January 12, 2023 by insidecroydon. Send us a message; Other ways to contact us . You misappropriated the funds for something else by accident NEW Help improve this site by Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. 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The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. For queries . Proud to be Croydon - diverse and ambitious. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. 6. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Sometimes we may call or text you. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. This includes those who receive Council Tax support., Hi Dear Sir or madam. She said: I will be voting against the 15% rise in council tax. The deadline for all payments to be made is August 31. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Based in Croydon and edited by Steven Downes. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. But as Inside Croydon has reported, there are still many . | We provide a large number of services for local people, businesses . Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. This is because will have already had a 150 payment through the Household Support Fund. Following the Council meeting on Wednesday night I have received a . The councils online form should take around 10 minutes to complete. It is a London borough council, one of 32 in the United Kingdom capital of London. Croydon residents are reminded to be aware of council tax rebate scams. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Thank. Message us Use our form to send us a message about our services. Call us. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Paying your Council Tax Find out who is responsible for paying Council. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 At conservative gathering, Trump is still the favourite. Council tax is payable on properties that are empty, including second homes. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Call us Lines are open Monday to Friday 9am to 4pm. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Where to find us. Its impossible to contact the council tax mob as well This may take two months for those that pay less than 150 but the credit will show as that months entry. Please take part in our quick survey (it wont take you 10min, like the councils form!) Hide, Send feedback directly to the content team using our website feedback form. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. How frustrating. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. Your progress has been saved. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid.
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